Cancellation policy

Subscription/Auto-Shipment

Your first monthly auto-shipment will be charged on the day you sign-up for auto-ship and will arrive in 7-10 business days. All following monthly shipments will be charged to your payment method every 30 calendar days, from the day of your first billing. Auto-ship customers will receive an e-mail notice three business days before we charge your payment method each month and your products will be shipped within 3-7 business days after your payment is successfully processed.

Changing your Subscription/Auto-Ship Order

If you wish to make changes to your monthly order, please call our Yes You Can! Customer Support Team at 888-381- 0992 at least two (2) business days before your scheduled order shipping date so we can ensure you receive your shipment correctly and on time.

Canceling Subscription/Auto-Ship

To qualify for the given special pricing and shipping discounts offered with Auto-ship orders, Customers agree to continue to receive auto-ship order for at least three months. If you cancel your auto-ship prior to the third shipment there will be a cancelation fee of $24.99. If you would like to cancel auto-shipment, please call 888-381-0992 by 10:00 pm EST the day before your monthly shipment is scheduled to be shipped to avoid your payment method being charged. The scheduled date of your shipment will be included in your auto-ship e-mail notice.

Subscription/Auto-Ship Returns

If you cancel an auto-ship order before the third consecutive month and after your payment has already been processed, a refund will be issued, but you may be charged a $24.99 fee if:

• you refuse your package upon
• you accept delivery of your package and would like us to send you a return label to ship the products back to our

Shipping Return Instructions

Follow these steps for a quick and easy return:

1. Step 1 Call our Yes You Can! Customer Support Team at (888) 381-0992 or email Returns@yesyoucan.com to confirm your purchase is covered by our Satisfaction Once confirmed you will be provided with a return label to ship back.
2. Step 2 Secure all product you are returning in a box. If you are handling the return shipping cost independently then a Return Merchandise Authorization number will need to be provided and written on the side of the postage
3. Step 3 Mail the package to the appropriate address below. Make sure to save your tracking If there are any issues with the carrier, we will use this information to process your refund. Package must be postmarked within 45 days of shipment being received.

Return Address:

2001 Midway Rd #200,

Lewisville, TX 75056

Refunds

As stated above, shipping costs are non-refundable unless they were incurred as a result of our error. Product refunds are issued back to the original method of payment. All appropriate charges, if any, should appear on your payment method within 4 weeks of our receipt of returned products and all relevant paperwork. Please note that your funds may be held by your financial institution for up to five business days after we process cancellation of your order. Please contact your financial institution for further details. Yes You Can! is not responsible for any bank or credit card fees that you may incur. For any questions on the delay policy and/or cancellation policy, please feel free to call Customer Care at (888) 381-0992 or email: Returns@yesyoucan.com.

Yes You Can Return Address:

2001 Midway Rd #200,

Lewisville, TX 75056

Yes You Can! Customer Support

(888) 381-0992

www.YesYouCan.com